Your information, handled with care.
Last updated · 2026
This policy explains what information Helio Botanics collects, how we use it, and the choices you have. We keep it short and plain, because that's how we'd want to read it.
When you place an order or contact us, we collect the details you provide — your name, email, shipping address and order information. We also collect basic, anonymized analytics about how the site is used, so we can make it better.
We use cookies to keep the site working, remember your cart, and understand site traffic. You can control cookies through your browser settings.
We don't sell your personal information. We share it only with the trusted partners who help us run the business — such as payment processors and shipping carriers — and only as needed to serve you.
If you provide your mobile number at checkout and opt in to marketing messages, we use that number to send you recurring automated marketing and promotional texts, as described in our Terms of Service. Message frequency varies, and message and data rates may apply.
We do not sell, rent or share your mobile number or SMS opt-in consent with third parties or affiliates for their marketing purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except the service providers who deliver our messages on our behalf.
You can opt out at any time by replying STOP, or reply HELP for help.
You can ask us to access, correct or delete your information at any time. Just reach out through our Contact page.
Questions about privacy? Email hello@heliobotanics.com.